Services
Practical support across the whole business.
Strategy, operations, admin, people, brand and marketing. We help with all the parts that keep a business running well.
You can bring us in for one of them. More often than not, though, fixing one means looking at another too.
Business Strategy
Working out where the business is heading and what to focus on first. We help you test ideas, weigh up opportunities and end up with a plan you can actually follow.
- Business strategy
- Strategic planning
- Business development
- Growth planning
- Market positioning
- Opportunity assessment
- Business model development
Operations
How the work actually gets done. We look at how things run day to day, find what’s slowing you down and put better processes and systems in place, so your team isn’t working harder than it needs to.
- Operational reviews
- Process improvement
- Workflow development
- Systems implementation
- Standard operating procedures
- Efficiency improvements
- Internal structure
Organisation & Administration
The stuff most businesses put off until it becomes a problem. We get your admin, paperwork and internal systems in order, so things are easy to find and jobs get done the same way every time.
- Administrative systems
- Documentation
- Internal organisation
- Business processes
- Templates
- Procedures
- Operational documentation
- Business support systems
The right structure makes everything else easier.
People & Teams
A business is only as organised as the people running it. We help make roles clear, set up training and onboarding, and improve how your team talks to each other and to customers.
- Team structure
- Staff training
- Onboarding processes
- Internal communication
- Customer service development
- Role clarity
- Workplace procedures
Brand
How people see your business. We help you work out what you stand for, shape the brand around it and make sure it comes across the same way everywhere.
- Brand strategy
- Brand positioning
- Brand development
- Brand direction
- Customer perception
- Brand consistency
- Business identity
Marketing & Advertising
Marketing with a plan behind it, rather than posting and hoping. We put together marketing and advertising strategies, plan campaigns and give your content and online presence some direction.
- Marketing strategy
- Campaign planning
- Advertising strategy
- Digital presence
- Content direction
- Customer acquisition strategy
- Promotional planning
New Business Development
For founders right at the start. We work through the idea, the business model, the brand, operations and the launch with you, so everything fits together from day one.
- Business concepts
- Business planning
- Brand development
- Operational foundations
- Customer journey
- Systems
- Launch planning
- Marketing launch strategy
How projects work
One area, or the whole business.
Some projects cover one service. Others touch several parts of the business at once. We’ll only suggest what you actually need.
A focused project
One clear piece of work, like a marketing plan, a review of how things run, a set of procedures or a brand refresh.
A broader engagement
A few related areas tackled together. For example, reshaping operations, admin and team roles so the business can keep growing.
Ongoing support
We stay on after the plan is agreed to help make the changes, tweak what needs tweaking and keep things moving.
Start a conversation
Your next move starts with a conversation.
Maybe you’ve got a new idea. Maybe your business needs a shake-up, or you just know something isn’t right. Either way, we’d like to hear about it.
Contact VIP & Co